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FAQs

​How many sessions will it take to see results?

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​While each couple and individual is unique, we ask that couples commit to at least 16 weekly sessions to see meaningful progress. Individual therapy clients typically commit to 12-16 sessions initially, though some may need more or less depending on their goals. All sessions are 75 minutes long—longer than the typical 50-minute session. We find that 50 minutes is long enough to open difficult topics but not long enough to work through them effectively. You'll be amazed at how much more can be accomplished with an extra 25 minutes in a session.

 

Is there anything we can do before our first session?

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Yes, there are several excellent resources in both book and digital formats that we encourage clients to explore as part of their treatment. It isn't required that you use these materials, but many of our clients find them helpful, especially as a supplement to the work done in therapy. We'll provide specific recommendations based on your needs when we speak. 

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Do you provide both individual and couples therapy?

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Yes, we provide both! We offer:

  • Couples Therapy for partners looking to improve communication, resolve conflict, rebuild trust, or strengthen their connection

  • Individual Therapy for personal growth, anxiety, depression, life transitions, trauma, and other concerns

  • Couples Therapy for One when your partner is unwilling or unable to attend couples therapy but you still want to work on your relationship

Sometimes individual therapy is recommended for one or both partners alongside couples therapy. If that's the case, we can provide that support within our practice or help you find an appropriate therapist if we're not the right fit.

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What if my partner is reluctant to attend couples therapy?

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It's not uncommon for one partner to be more hesitant about therapy than the other. Partners often begin treatment in very different emotional places. While it's not required that you bring equal levels of motivation, it is important that your partner makes the decision to attend themselves—we can't force anyone into therapy.

Research shows that the level of crisis when couples begin therapy is not predictive of whether the relationship will succeed or fail. It's not uncommon for distrust and ambivalence to heal and transform as the therapeutic work progresses.

If your partner refuses to attend, Couples Therapy for One can be highly effective. You can learn to change your relational patterns, set boundaries, and respond differently—which often shifts the entire dynamic of the relationship.

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Our relationship isn't in crisis—we just want to strengthen it. Is therapy still right for us?

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Couples therapy isn't just for relationships in distress, though our culture often views it that way. Working with a couples therapist is a proactive way to promote relational health and develop skills that will help you thrive together for a lifetime.

Think of it as preventive maintenance for your relationship. The tools and insights you gain now can help you navigate future challenges with greater ease and connection. This benefits not just you as a couple, but your family and community at large.

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Can I do individual therapy if I'm also in couples therapy?

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Yes, many clients find individual therapy helpful alongside couples work, especially when personal issues (anxiety, past trauma, family-of-origin patterns) are impacting the relationship. We can provide both within our practice, ensuring coordinated care that supports your overall growth.

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When can we begin sessions?

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Our availability varies depending on which therapist and service you're interested in.  Please complete the contact form on our website, and we'll reach out within 1-2 business days to schedule your consultation or first appointment 

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Do you keep a waiting list?

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We do not keep a formal waiting list. However, if we're currently at capacity, we'll let you know during your consultation call and can provide referrals to other qualified therapists in the area or suggest checking back with us in a few weeks.

 

Do you accept insurance?

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Couples therapy and high-quality individual therapy require specialized skills, time, and clinical expertise. Insurance companies often limit the length and type of treatment, which can compromise the quality of care we're able to provide. For this reason, Union Station Therapy operates as an out-of-network provider.

 

We offer:

  • Superbills for you to submit to your insurance for out-of-network reimbursement (many clients receive partial reimbursement)

  • HSA/FSA accounts are accepted

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What are your rates?

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Standard session rates vary by therapist and service type. During your free 15-minute consultation, we'll discuss pricing, sliding scale options, and payment arrangements. We're committed to transparency about costs from the beginning.

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What if I need to cancel or reschedule?

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We require 24-hour notice for cancellations or rescheduling. Late cancellations or no-shows may be charged the full session fee. We understand that emergencies happen, and we'll work with you on a case-by-case basis.

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Is therapy confidential?

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Yes. Everything discussed in therapy is confidential, with a few legal exceptions: if there's risk of harm to yourself or others, suspected child or elder abuse, or if records are subpoenaed by a court. We take your privacy seriously and follow all HIPAA regulations.

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Do you offer virtual/telehealth sessions?

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Yes! We offer both in-person and virtual sessions via secure, HIPAA-compliant video platform. 

 

Union Station Therapy Inc.

12801 Anderson Mill Road, Unit 201

Austin, Texas/Cedar Park, Texas 

78613

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© 2018–2025 UNION STATION THERAPY INC. ALL RIGHTS RESERVED

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